Elevate Experiences.
Expand Profitability.
Cultivate Loyalty.
Your Chief Experience Officer is here. Boost revenues by embracing a Customer-centric Culture.
Where Excellence
meets Innovation
Thinking Luxury, a premium and luxury consultancy firm, was born with the mission of accompanying international brands and businesses to achieve business growth by designing a bespoke Customer Experience and maximizing financial and Employee performance.
At Thinking Luxury, we believe that remarkable experiences extend well beyond excellent service, and these experiences truly create unforgettable memories and nurture Customer Loyalty. Our goal is to help your business in captivating Customers and motivating Employees, fostering a community of passionate advocates that drive business growth.
Our Commitment
Experience Excellence
Attention to Detail
Holistic Approach
Customer Centricity
Brand Loyalty
Why working with us?
Boost Revenues
Increase your retention rates (Customer Lifetime Value)
Boost your cross-selling potential with engaged customers eager to discover more of your offerings.
Increase your referral rates creating additional revenue streams from existing clients.
Reduce Operating Expenses
Customers get familiar with your brand, requiring less guidance than a new client.
Fewer complaints leads to less workload on your operating infrastructure.
Reduce your Customer acquisition costs (advertising, Marketing, SEO…).
Have Questions?
Get in Touch!
